IR Italiana Riprografia is a leading company in Italy and Europe in the distribution of consumables and spare parts for Photocopiers, Fax Machines, Printers, Multifunction Machines, Computer Cables and Accessories.
The Company distributes through direct subsidiaries in Italy, Spain, Portugal and Germany using distributors in Europe, the Middle East and Africa.
The IR Italiana Riprografia catalogue contains over 12,000 products, including original and compatible Toners, Developers, Spare Parts, Photoconductors, Laser Cartridges and Inkjet Printheads. It also distribute Hardware in Italy, such as Printers, Multifunction Machines and Calculators. Its range of products comes complete with PC Accessories and Cleaning Products.
The company structure and management guarantee the greatest expertise in these products and markets thanks to over forty years experience in our sector in Italy and around Europe.
IR's range of products has the following hallmarks:
- Vast, comprehensive catalogue with over 12,000 items for all brands and product types.
- Quality guaranteed by control laboratories and carefully chosen suppliers, always among the best in the sector.
- Value for money regarding product quality guaranteed by long-term relationships with parent companies and international actors. The IR catalogue guarantees competitive prices for both original and compatible or refurbished products.
- Logistics with over 90% product availability. Delivery is generally within 24 hours in Italy and optional drop shipments are some of the services provided by IR. For more information, please visit the WAREHOUSE section.
- Sales network formed by specialists in the sector covering all of Italy and Europe, providing their professionalism for the customer. Telemarketing and customer service departments with dedicated offices for the Italian market and other specific foreign markets, some with mother-tongue staff.
- A certified management system:
-ISO 9001:2008 (quality management system certification)
-ISO 14001:2004 (environmental management system certification)
-BS OHSAS 18001:2007 (occupational health and safety management system certification)
-ISO 19752 and ISO 19798 for product yields
-ISO 14021:2012 self-declared environmental claims and laser cartridge refilling certification
-STMC for product quality with self-certification
- Technical department with staff to resolve any technical issues which can sometimes occur when using office machines.
- Alongside distribution, IR is also a leader in the production of toner for copiers and refurbished or compatible printer laser cartridges. For more information, please visit the PRODUCTION section
The company pays the utmost attention to complying with all legislation laid down by the European control system for the import of dangerous chemicals (REACH). All our products come with the relative Safety Data Sheets in Italian and in the other EU languages. For more information on the REACH regulation and on other certification, please visit the CERTIFICATION section.
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